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Refund Policy

FREE Shipping:

UKIES.com offers free shipping on all domestic orders placed on our website, with no minimum order sizes or special exceptions.

UKIES.com understands that getting you a quick turn around is important to you, so we make every effort to process your order quickly. When you order from us, we strive to deliver your order within 4-5 business days.

FREE Returns:

If you are not 100% satisfied with your purchase, you can return your order to the warehouse for a full refund (Returns must be unworn, in the state you received them, and in the original packaging). We believe that in order to have the best possible online shopping experience, our customers should not have to pay for domestic return shipping. So if for whatever reason you're not happy with your purchase, just use the pre-printed return label enclosed with your shipment to return us the purchase.

UKIES LLC. has a 30 days return policy. All we request is that you send the items back to us in the original packaging, and make sure that the merchandise is in the same condition as new.

Return is Easy:

You can return your purchase for up to 30 days from the purchase date. 

Products must be in the condition you received them and in the original box and/or packaging.

Return shipping is absolutely FREE.

You will be provided with a pre-paid FedEx domestic or USPS domestic label to return the purchase to us, or you will be able to print a return label from www.ukies.com under your account.*

Once your return is received and inspected by the fulfillment centers (usually within 72 hours of receipt) ,your refund will be processed and a credit will be automatically applied to your credit card or original method of payment within 10 days. Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to post to your account. 

*Please note to use our pre-paid labels, shipments must be sent from the United States.

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Women's Shoe Size Guide

US Size

Euro Size

UK Size

CM

Inches

4 34 1/2 2 21 8 1/4
4.5 35 2.5 21.5 8 1/2
5 35 1/2 3 21.5 8 5/8
5.5 36 3.5 22.5 8 3/4
6 37 4 22.5 9
6.5 37 1/2 4.5 23 9 1/8
7 38 5 23.5 9 1/4
7.5 38 1/2 5.5 24 9 1/2
8 39    6 24 9 5/8
8.5 39 1/2 6.5 24.5 9 3/4
9 40    7 25 10
9.5 40 1/2 7.5 25.5 10 1/8
10 41 8 26 10 1/4
10.5 41 1/2 8.5 26.5 10 1/2
11 42 9 26.5 10 5/8
11.5 42 1/2 9.5 27 10 3/4
12 43    10 27.5 11
* U.S. conversions are listed next to a country or region's nearest size equivalent. * Items may not be offered in all sizes. Measurements in Inches and CM refer to foot heel-to-toe length.